Can Tyvek® be printed on an Indigo Press, digitally? What about other stocks & printers?
Tyvek®, Herculink® & Fibercraft® include poly fibers that will melt the stock if it is put through a printer that generates any heat such as laser printers. Usually ink jets are okay to use, but we will not guarantee this.
Which file format should I use for my artwork?
Please view this PDF to learn more about artwork file formats.
Where do I send my order/artwork?
Orders: customerservice@papercone.com
Artwork: prepress@papercone.com
Do you provide a proof and does it affect turnaround time? What is the cost?
A PDF proof is provided when requested. Your production time will start when the proof is approved & returned to Papercone. There is not a charge for one PDF proof. Hard proofs are available upon request & could be subject to a fee.
What are your printing margins & folding variance?
We require 1/4” printing margins from all edges of the envelope. We have up to 1/8” folding variance when we are converting envelopes.
Are you able to do color matches & how accurate will they be? (Color varies with different stocks.)
If you supply a swatch for an ink match, we can match it within a shade but there could be a variance depending upon what substrate we convert.
What PMS colors are used for your first class and air mail borders?
PMS 348 Green – First Class Border
PMS 192 Red & PMS 300 Blue – Air Mail Border
What types of inks are used? Are they soy-based? Do they contain vegetable oil?
Papercone inks are all 100% mineral oil free. Our inks are vegetable based.
What is “Zip Stick®”?
Zip Stick® is a hot melt pressure sensitive application on the flap with a release liner.
Is Tri-Brite® the same as Paper Tyger?
Yes, Tri-Brite® is the registered product name for Papercone.
Can you run paper credit card sleeves?
We will not manufacture paper kraft card sleeves. We can manufacture them with Tyvek®, Tri-Brite® & Guardian (RFID). (Minimums do apply.)
Are your products made in the US?
Our manufacturing plant is in Louisville, Kentucky.
What is the difference between White Wove and White Kraft?
White Wove is lightweight vellum & has a smooth finish. White Kraft is more durable & has a more coarse finish.
What is the recycled content in your stocks?
| Tyvek® | 10% post-industrial content |
| Fibercraft® | 76% recycled; 68% post consumer content |
Do you offer Tyvek® in colors other than white?
We can flood coat our stock to the PMS color requested.
Why didn’t I receive the exact number of envelopes I ordered?
All of our imprints & custom envelopes can undergo several operations. We require additional stock for set up & waste at each step. This determines the total quantity produced which may result in an over or under run.
Why aren’t Papercone’s overrun and underrun margins 10%?
We are a specialty converter and all of our envelopes are custom set ups.
Does Tyvek® require special storage?
We recommend all of our envelopes be stored in a temperature controlled environment.
What is the return policy?
Custom or printed envelopes are not returnable. Stock items may be returned for credit with prior approval within 90 days of shipping date. There will be a 15% restocking charge, plus any freight costs. ALL RETURNS MUST BE PRE-APPROVED BY OUR CUSTOMER SERVICE DEPARTMENT. RETURNED GOODS WITHOUT APPROVAL AND AN RA# WILL NOT BE ACCEPTED.
Open End vs Open Side?
Open End: The flap opens on the short dimension of the envelope.
Open Side: The flap opens on the long dimension of the envelope.
Is booklet the same as Open Side?
Booklet refers to inside side seams. Depending on the size and specifications of the envelope will determine if it will be inside side seam or center seam construction.
What material do you use for your window cello?
We use 1.25 mil. Matte Polystyrene Envelope Window Film.
Can you produce envelopes using translucent stock or poly?
At this time, we cannot. Tyvek® is an excellent alternative to poly.
Can I get samples? Are sheet samples available?
You can contact Customer Service with a request for samples or fill out the form here. Sample sheets are available in 8.5 x 11 inch sizes.
How do I become a customer?
All potential distributors must be qualified by our sales team due to Papercone having a limited distributor base that consists of converters & merchants. Fill out this form to get more information.
What are your freight terms?
Purchases of four thousand dollars (US $4,000) or more, one delivery – one destination, will be F.O.B. destination within the continental United States and Canada. Shipments to Alaska, Hawaii, and foreign countries other than Canada will be F.O.B. Louisville, KY.
Why was I invoiced for accessorial services if I met freight requirements?
Papercone does not pay for accessorial services, including but not limited to: Residential Delivery, Lift Gate, Inside Delivery, Sort & Segregate, and Limited Access which includes Government Facilities & all Schools. These charges will be invoiced as an additional fee and will vary based on the size and destination of the shipment.
Why did you ship 2 cartons of Tyvek® Sheets LTL on a skid when they could have gone UPS ground?
Most large size Tyvek® sheets are within UPS weight limits to ship ground, but they are damaged beyond repair if the cartons are not shrink wrapped to a skid for transit.
I have been with Papercone since August 2023. I have worked in manufacturing for twenty-eight years, with the last fourteen years in various Finance/Accounting roles. I obtained my BS from Georgetown College and my MBA from Indiana Wesleyan. When not at work, I enjoy spending time with my wife and kids, hunting, working on classic cars, playing golf, and on occasion pulling out my guitar.
My career at Papercone began in 1998. At that time, I served as a Human Resources intern while attending Bellarmine University where I graduated with a Bachelor’s in Psychology/Human Resources. After graduation, I accepted a full-time position in our HR department while earning my MBA from Bellarmine. Since then, I have held various roles within Human Resources and Manufacturing. I was the Executive Director of the Envelope Institute of America (EIA) for 8 years. I love Papercone and all the people I get to work with every day. While not at work, I enjoy spending time with my family and friends.
As a kid, I grew up in the San Francisco Bay Area and worked at Papercone for my father on Saturdays and during the summers. It inspired me to take a printing shop class in high school, run my own printing press from the basement of our home, and start a small business. I graduated in 1974 with a Bachelor of Science degree in printing from Rochester Institute of Technology (RIT) in Rochester, NY. During my college years, I worked four hours every day at the Boise Cascade Envelope Division in Rochester. After graduation, I worked there full-time for two years before returning to San Francisco to work at the family business, Papercone. In 1978, I was sent to Louisville to start up our new plant and am now the Chairman and Chief Executive Officer of Papercone Corporation, the largest privately held specialty envelope manufacturer in the U.S. I am the Chairman of the Global Envelope Alliance and an active member of the Chief Executives’ Organization and the Young Presidents’ Organization. I am deeply involved in philanthropic activities, serving on the boards of The Salvation Army, Rochester Institute of Technology, Honorable Order of Kentucky Colonels, and Walden School. My wife, Marilyn, and I live in Louisville, Kentucky and have two children and six grandchildren. I travel extensively for business and pleasure and love snow skiing around the world.
I have been around Papercone as long as I can remember. As a 12-year-old I would go to work with my father on the weekends and play Star Wars by jumping stacks of rolls or climbing to the rafters in the warehouse. Eventually they gave me a broom which started my career at Papercone. Once in high school I was promoted to prepress and spent some time in imprint. I attended undergraduate school at the University of Louisville Business school and graduated in 1996 with a Computer Information Systems Degree. During that time, I worked as an intern at Papercone developing warehouse software and filling in as needed. After college I spent 4 years in Colorado working as an IT consultant while meeting my wife. We returned to Papercone in 2001 once we were expecting our first child where I assumed my role managing all things technical at Papercone. Since then, I have had 3 children and received my MBA from the University of Louisville in 2009. I love spending time with my family, skiing with my father, and playing golf.
I started working at Papercone in January 2015 after working in healthcare for several years. I am originally from North Carolina and recently bought my first home. I am a dog mom to my boxer, Maverick. I spend my free time on my bike, in my kayak, or out looking for my next adventure.
I graduated from the University of Memphis in 1987. My first job out of college took me to San Francisco, which ultimately led to my career with Papercone. I started working at Papercone in 1991 at our original headquarters in San Francisco. I have been blessed to work with great colleagues and awesome customers over the past thirty one years. I enjoy traveling the country offering solutions, new ideas and product applications that help our customers generate new business. I have been honored to have many of my customers turn out to be good friends. When I am not working, I enjoy spending time with my two kids and watching them play sports. I also enjoy golfing and snow skiing as my hobbies.
I have been working in the Pre-Production Department at Papercone since June 1996. I love working at Papercone because of our great customers and very knowledgeable coworkers. I have been happily married for over twenty years and have two beautiful girls. When I am not at work, I enjoy spending time with my family, hiking, baseball, and watching Indiana University basketball.
I was raised in Memphis, Tennessee and graduated from the University of Tennessee Knoxville in 1983 with a degree in Advertising. I began my career at Ernest and Julio Gallo Winery, the largest winery in the world, and worked my way up from a salesman in Houston to State Manager of South Carolina. In 1988, Brooks Bower recruited me to join the Papercone team as Sales Manager and in 1998, was promoted to President. I have helped lead Papercone to become the largest specialty envelope manufacturer of its kind in the industry. Papercone now converts 100% of the Tyvek mailing envelope segment and 95% of the paper gusseted envelope market in the United States. I have served on the EMA Board of Directors, the Public Affairs Committee, Chairman of the Membership and Development Committee, and Chairman of the Board from 2012-2014. In Louisville, I have served on the Board of Directors for the Cabbage Patch Settlement House and as a Ruling Elder at Second Presbyterian Church. In my spare time, I rate golf courses for Golf Digest. My wife, Marybeth, and I have two sons. We love traveling and following Tennessee Vols football.
I am a lifelong resident of Louisville, Kentucky and attended Male High School. I graduated from Wittenberg University with a Political Science degree and then started my career at Kraft Foods. In 1989, I joined Papercone Corporation as a Sales Representative and have grown with the company into the position of Executive Vice President.
I am the Vice President of Finance. I have been with Papercone for over twenty-five years. When I am not at work, I enjoy gardening, playing golf, hanging out by the pool, and cheering for the Louisville Cardinals. I currently reside in Audubon Park in Louisville, KY with my husband Eric and two children, Jeff and Lauren, and two dogs, Milo and Lily.
I started at Papercone as a consultant in November 1994 and accepted a full-time position as Customer Service Manager in February 1995. Prior to, I worked for a label manufacturing/printing company for six years. I am originally from Brooklyn, New York and now live in Indiana.My husband and I enjoy living in the country and driving out west to ride our Harley and explore new adventures.
I have been with Papercone since June 2000. Prior to Papercone, I had the honor of working at a historic local hotel with Rick Couch. Once he told me about the work environment at Papercone, I knew I had to work here. Once I was hired, I knew I was in the right place. I get to work for a family company that truly cares about their customers and employees. When I am not at “the Cone” as we call it, I enjoy hunting, working on my truck, spending time with my wife and son, hiking, swimming or anything outdoors.
I started at Papercone in January 2014 after working at a food manufacturing plant for thirteen years as a Customer Service Representative. Coming from the food manufacturing industry, working with envelopes was a whole new ball game. I have two wonderful grown children and two beautiful granddaughters who I love spending time with and spoiling. I enjoy scrapbooking, swimming, and going on vacations exploring island beaches and snorkeling. I am also the only Kentucky resident (Go Big Blue!) in our Customer Service Department, which is filled with Indiana Hoosiers.
I started working for Papercone in October of 1998 as an Operator, a role that includes inspecting and packing envelopes. I then moved into our Shipping Department as a Shipping Clerk. From there, I took the position of Customer Service Representative and I now work in Pre-Production as an Analyst. When I am not a work, I enjoy spending time with my family and friends.
I am originally from Denmark, Wisconsin. After finding a job posting online, I began working at Papercone in 2013 as a Customer Service Representative. In 2014, I became the Pricing Analyst. When I am not at Papercone, I enjoy spending time with family, along with training for and running marathons (26.2 miles).
I have worked for Paperconesince 1997. I live in the country on ten acres with my wonderful husband of over thirty years. We do not have children, but we do have fur babies. We have two dogs and four cats and love to garden.
I worked as a corporate travel consultant for seven years before coming to work at Papercone in 1996. I am the Executive Assistant to the CEO/Chairman, President, and Vice President. After so many years at Papercone, this place is family. I love this team! Having started Kentucky’s first nonprofit organization for ovarian cancer awareness, community involvement is important to me. I have been married for twenty years and we have two children and one granddaughter. I enjoy time with my family and traveling.